💃 Delegate? Or Do It Yourself, Better, Faster? 🕺

Good morning, Salesforce Nerds! Does this exchange sound familiar-

You: I have a healthy workload.

Your Boss: How much of that can you delegate to junior or offshore resources?

You: That doesn’t decrease my workload. It may actually increase it.

Your Boss: 🥱 Delegate everything possible.

😩

Agenda for today includes

• Delegate? Or Do It Yourself, In Less Time?

• Daily Principle

• All the Memes

Delegate? Or Do It Yourself, Better, Faster?

Today we will discuss-

💃 Pros and Cons 🕺

💃 Your Company’s Perspective 🕺

💃 The Battle and The War 🕺

PROS AND CONS

Pros to Delegating

😃 Higher profitability for the company.

😃 Increased professional development for junior/offshore resources.

😃 Leadership skills development for the delegator.

Cons to Delegating

🙁 It can often take more time and effort to delegate a task.

🙁 Offshore delegation requires managing a significant time difference. You may have only 1-2 communication cycles per day, and outside of working hours.

🙁 The benefits for the delegator are neither guaranteed or directly compensated, and almost never on the timescale expected.

Takeaway: hmmmm no clear winner here. The pros are great and the cons can compound into negative impacts on the overall project.

What are your thoughts?

THE COMPANY’S PERSPECTIVE

The obvious reason your company wants you to delegate is money 💰.

Junior and (especially) offshore resources will have a higher profit margin on their billed time. That’s great for financials 💵.

Another reason is developing your fellow professionals. Exposure to project work and to you, a competent Salesforce consultant, are all good things for these resources.

Consulting takes this a step further. Professional services relies on the mentor-mentee model.

Your consulting company expects (yeah, check your job description, it’s in there…) that you delegate work.

Takeaway: This is the leverage model that professional services companies are built on. Delegation is built in. Company success relies on it.

THE BATTLE AND THE WAR

The Battle

Sooooo, there’s a common barrier in delegating Salesforce tasks-

Salesforce professionals ❤️ LOVE ❤️ to tinker.

Delegating makes the tinker go away 🙁. And replaces it with tedious documentation 😢. And adds communication loops 😭.

You can win some battles here and there- get away with not delegating when you know you should. But….

The War

….your paycheck is fulfilled through the efforts of you and your coworkers.

For your company to grow, so that you get more money and promotions, you need more billable hours.

To get more billable hours, you need more billable people…who can perform billable work.

And let’s not sugarcoat it - your boss, their boss, and so on, also want more money and promotions. That means there will be downward pressure to delegate wherever possible.

Unless you are the altruistic owner of a Salesforce consulting company, it is unlikely you’ll win the war against delegation.

The good news is there are some great Pros to delegating, as listed above.

Takeaway: In the consulting world, delegation is literally built into the business model. In the industry world, it is dependent on how the Salesforce team is ran.

Daily Principle

and now....Your Daily Memes