💃 Pattern Recognition - A Salesforce Professional's Crystal Ball 🕺

Good morning, Salesforce Nerds! Predicting the future is typically reserved for mages 🧙 and clairvoyants 🧝.

But Salesforce professionals also possess this seemingly supernatural gift known as Pattern Recognition.

The ability to recognize patterns is powerful.

“Salespeople are going to love this Flow.”

“This project is gonna be a trainwreck, I can see it coming from a mile away.”

These future-looking insights are produced by our pattern recognition abilities.

Let’s take a closer look -

Agenda for today includes

• Pattern Recognition

• Daily Principle

• All the Memes

Pattern Recognition

Today we’ll look at these 3 components-

1. Attributes of People Who Are Good at Pattern Recognition

2. Benefits of Pattern Recognition

3. How to Improve Your Pattern Recognition Skillzz

Attributes of People Who Are Good at Pattern Recognition

Observant

You know the saying - “If you go looking for trouble, you’ll find it.”

It’s the same with patterns. They are happening all around you, all the time. If you are actively looking for them, you will find them.

• That one salesperson who emails you instead of submitting a ticket.

• The lack of accountability for that salesperson not following SOP.

• The comforting response from the Sales Manager who says “They know what the process is. If they don’t follow it, don’t respond to them.”

You knew that user wasn’t going to submit a ticket. You knew their manager wasn’t going to tell them they need to submit a ticket. And you knew their manager would tell you - it’s not your problem.

It happened last time, it happened now, and it will happen again.

Common places to observe patterns include-

• People, like the person who never submits requests through tickets.

• Departments, like the Marketing Team showing up for every scrum, but Sales Team does not.

• Business Process, like the manual lead assignment process is rarely followed correctly.

• Industry Strategy, like legacy industries being less likely to adopt modern technology practices.

Intuitive

That gut feeling 🫄. Those spidey senses 🕷. The hair standing up on the back of your neck 👀.

Some people are born with high-levels of intuition, but experience is a fine substitute for “genie-genes”.

When you start to see a thing you’ve seen before, the intuition will kick in and advise you of what you’re seeing, and what you are likely to see, going forward🔮.

Curious 

Curious people actively seek to apply patterns to unknown things; part of their process to understand that thing 🧠.

In our constant quest to learn and understand, we use patterns we already know and apply them to the new thing (and then we do the Gap Analysis).

This constant cycle of identifying, understanding, and applying patterns nurtures stronger pattern recognition skills, and more patterns in our pattern quiver 🏹 .

Benefits of Pattern Recognition

You know that coworker who is always so insightful when you talk to them?

You tell them about your work and they are immediately aligned and understanding?

And they ask great questions or provide clear responses? They tell you about their experience when they went down that road?

That is a byproduct of their pattern recognition skills.

You’ve been that sage to others, too. Whether it’s the junior admin who you’re walking through their first data migration, or your child who is figuring out the world with your support.

So not only is pattern recognition beneficial for problem solving and efficiency. It is critical for teaching others.

How to Improve Pattern Recognition Skills

Simple. Be curious.

Be advised, it is not a skill developed overnight. Like all great things, it requires time, diligence, good habits…all that stuff that makes it simple, but not easy or fast 🙂.

Daily Principle

and now....Your Daily Memes

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