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- ๐ Salesforce 2023Q3 (FY2024Q3) Earnings Call ๐บ
๐ Salesforce 2023Q3 (FY2024Q3) Earnings Call ๐บ
Is It Hot in Here, Or Is It Just Me ๐ฅต ๐ ๐ค
Good morning, Salesforce Nerds! Q3 Earnings are in and they are ๐fabulous๐บ!
Another great quarter! High profit margins, respectable revenue growth, and some big sales wins.
Letโs get into The Good, The Bad, and the Eye Opening ๐ โฌ๏ธ

photo courtesy of appeconomyinsights.com
Agenda for today includes
Salesforce 2023Q3 (FY2024Q3) Earnings Call
Daily Principle
All the Memes
Salesforce 2023Q3 (FY2024Q3) Earnings Call
Today we will discuss-
๐ The Good๐บ
๐ The Bad ๐บ
๐ The Eye Opening ๐บ
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THE GOOD
๐ Revenue | $8.72 billion actual vs $8.72 billion expected, and an 11% YoY increase
๐ Earnings | $2.11 per share vs $2.06 expected
If you take the actual revenue numbers down to the last decimal, Salesforce technically had another Double Beat ๐ฅ - where the top (revenue) and bottom (profit) lines beat analyst expectations ๐ .
๐ Operating Margin | 31.2%, another huge YoY increase, but with 32% last quarter, itโs good but not a surprise ๐คท.
A focus on profit, led by Salesforceโs move to deeply cut ๐ช headcount early this year, continues to drive high margin.
And with the continued increase in revenue, Salesforce maintaining a very respectable >30% margin is a clear indicator that they are focusing on operational efficiency.
The inverse of that is they had minimal focus on efficiency in the first third of this decade, when they posted sub-20% margins!
Salesforce F24 & Q3 Growth:
2024 $34.8B (guidance)
2023 $31.4B
2022 $26.5B
2021 $21.3B
2020 $17.1B
2019 $13.3B
2018 $10.5B
2017 $8.4B
2016 $6.7B
2015 $5.4B
2014 $4.1BSalesforce Margin:
FY24 30.5% (guidance)
FY23 22.5%
FY22 18.7%
FY21 17.7%
FY20 16.8%All numbers non-GAAP.โฆ twitter.com/i/web/status/1โฆ
โ Marc Benioff (@Benioff)
9:21 PM โข Nov 29, 2023
Another interesting note on profit is a response to an analyst by CFO Amy Weaver about collections - sounds like Salesforce accounts receivable went hard on overdue customer invoices ๐ !
Lots of good news on this call. Rapid fire, incoming-
๐ฅ 80% growth in deals that are greater than $1 million. Microsoft canโt be happy about thisโฆ.
๐ฅ 1000 new Data Cloud customers.
๐ฅ Salesforce Starter drove 1000 new logos.
๐ฅ 17% of F500 companies utilize Einstein co-pilot solutions ๐ค.
๐ฅ 9 of 10 of Salesforceโs largest deals consisted of 6 or more Clouds ๐ฎ.
๐ฅ 8 of 10 had Mulesoft.
๐ฅ 7 of 10 had Slack.
๐ฅ Lots of Unlimited Edition licenses sold. Was this driven by an internal sales initiative?
THE BAD
Letโs be clear, this was a good call ๐. Very little negative was presented, so nitpicking abounds!
๐ฌ โOhana 2.0โ - Marc touted this. He said employee satisfaction surveys had just come back and they were greatโฆ..buuuuuut who is gonna give negative reviews after Salesforce just cut 7000 people earlier this year? ๐ค
๐ฌ Margin expansion response - when asked about how Salesforce will continue to increase or maintain their 30% margins, the response was to be mindful of headcount and real estate plays. This is reasonable, not bad. Told you we had to nitpick! But if youโre looking for one of those cush tech jobs where you barely have to show up and make 6-digits, those days are goneโฆ
๐ฌ Market sentiment- another major nitpick, when asked how Salesforce was crushing F500 sales, Marc was very measured in his response. He noted that heโd discussed with the leadership team on how theyโd respond to that question. He basically he said he wasnโt totally sure, and that itโd be premature to say that the market has turned for the better.
THE EYE OPENING
Data Cloud โ๏ธ.
On one hand, itโs likely that Salesforce knew exactly the benefits that Data Cloud provides - a place for A LOT of customer data to live and be synthesized and utilized, by humans ๐ and AI ๐ค.
On the other, even Salesforce is surprised at the tremendousโฆ.opportunities that it is creating for their customers, and for Salesforceโs ability to leverage Data Cloud to continue engineering their AI solutions.
It is just a matter of time until revolutionary solutions surface. They may even already exist, they are certainly a work-in-progress, and the match has already been lit - youโre gonna see some interesting AI solutions, fed by Data Cloud, in the next few years.
Expect a dedicated ChaCha write up on this soon ๐!
Daily Principle
"Itโs good to know how to read. But itโs dangerous to know how to read and not how to interpret what youโre reading." - Mike Tyson
and now....Your Daily Memes



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