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  • ๐Ÿ’ƒ Salesforce Career Advancement Guide...ChaCha-style ๐Ÿ•บ

๐Ÿ’ƒ Salesforce Career Advancement Guide...ChaCha-style ๐Ÿ•บ

An Accidental Admin's Success Story ๐Ÿ“–

Good morning, Salesforce Nerds! Today is dedicated to the career advancement journey of Axel.

Agenda for today includes

  • Salesforce Career Advancement Guide, ChaCha-style

  • Daily Principle

  • All the Memes

Salesforce Career Advancement Guide, ChaCha-style

Today we will discuss-

๐Ÿ’ƒ Axelโ€™s Story ๐Ÿ•บ

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AXEL GETS INTO A SALESFORCE CAREER

Axel is an accidental admin ๐Ÿ‘‹.

He was a salesperson, who worked his way up to a Sales Ops role.

In Sales Ops, he was exposed to the administrative side of Salesforce, where he instantly fell in love with the self-serve configurability, and the direct impacts it had on the sales team ๐Ÿ’ฅ.

His boss, seeing that Axel was dedicating more time to Salesforce than his sales teams (and was effective at improving their Salesforce experience), created an official Salesforce admin role for him ๐Ÿ™.

Axel went all-in. He got his admin certโ€ฆ.then, purposefully, 3 more certs-

  1. App Builder - to leverage the โ€œclicks not codeโ€ platform

  2. Advanced Admin - initially Axel took this exam because it was a natural progression. He gained a better understanding of enterprise considerations, like security, scalability, and exception management.

  3. Dev1 - this was the hardest cert for Axel, but as he progressed in his administration skills, he understood software development would raise his ceiling.

Around Axelโ€™s second year of being a full-time admin, recruiters begin noticing his credentials, and aggressively pursued him for consulting roles.

While it was exciting and validating to be wanted, he loved where he was at, and, honestly, he was anxious at the thought of transitioning to consulting ๐Ÿ˜Ÿ.

Heโ€™s just a self-taught admin who only knows what he knows ๐Ÿคท. How would he fare in the professional services world?

It would be a big change. A massive change.

Scary to think about ๐Ÿ‘ป โ˜ ๏ธ

PEEK INTO AXELโ€™S DECISION MAKING PROCESS

Axel asked his family and friends about the exciting ๐Ÿ˜ƒ, but scary ๐Ÿ‘ป , prospect of switching roles.

Heโ€™s heard the horror stories about long hours, difficult clients, and a competitive workplace.

But heโ€™s also heard about the variety of work, the focus on service to clients, and the prestige of being โ€œa consultant.โ€

Basically, he had the ability to argue for, and against, making the switch.

If he was being honest with himself, he wanted to take the consultant job.

But it was such a big change. And change is scary ๐Ÿ‘ป.

Then, his friend said something to him that blew his mindโ€ฆ.

MIND BLOWN ๐Ÿคฏ 

Axel, why are you scared of change?

Youโ€™ve literally built your career on change! Youโ€™ve gotten to where youโ€™re at because of your ability to navigate change!

When you were a salesperson, you changed your mindset from an individual contributor, to โ€œwhat does sales look likeโ€ฆas a team?โ€ and you were promoted to Sales Ops manager!

Then, you changed from a sales professional to a tech professional! I mean, what a massive change that is! You had been in sales for a decade, then you become a 4x certified Salesforce admin who can read a little code!

I remember helping you with Excel vlookup formulas, and now youโ€™re writing complex date/time formulas in Salesforce!

Was the change scary when you went from salesperson to sales ops?

Was it scary when you went from sales ops to Salesforce admin?

Is it scary thinking about going from Salesforce admin to consultant?

๐Ÿค” 

AXEL DIGESTS HIS FRIENDโ€™S INSIGHT

Axel was shocked ๐Ÿคฏ.

He hadnโ€™t thought about his excellent track record of managing change ๐Ÿ˜….

He suddenly had immense confidence in his ability to succeed in a role that scared him ๐Ÿ˜ƒ.

But without getting too far ahead of himself, he thought-

โ€œHmmmm, but why was I successful in those changes? What did I do? How?โ€

๐Ÿค” 

He thought about it for a few days. And he kept coming back to 3 common threads โฌ‡๏ธ

AXEL HAS SKILLS!

1) Ability to Build Trust and Relationships

As an only child, Axel learned, the hard way, how to build relationships. He did things like giving candy to other kids, and asking for nothing in return.

In his professional life, he gives, without expecting reciprocation. His coworkers adore this.

2) Curiosity โ†’ Continuous Learning and Continuous Improvement

Axel is furiously curious. He asks โ€œwhyโ€ a lot. He reads a lot.

He is a great listener, and applies what heโ€™s learned into improving the current state.

He makes mistakesโ€ฆand he learns from them.

3) Effort

Axel works hard. Always.

Whether he is resetting a password, or building a simple solution for a complex problem, Axel does the work.

Even after finding success in all of the roles heโ€™d been in, he never coasted. He never let up.

He always worked to be better than he was yesterday ๐Ÿ“ˆ.

Daily Principle

"I would never die for my beliefs because I might be wrong." - Bertrand Russell

and now....Your Daily Memes

Cโ€™mon, Salesforce, do better!

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