💃 Salesforce Professionals - Working From Home vs the Office🕺

Good morning, Salesforce Nerds! Do you work from home or go into the office? Is one better than the other? That may be one of the most "depends on your perspective" questions ever. Let's look at a few of the key perspectives and see if there is a clear winner between working from home or from the office!

Agenda for today includes-

• Perspectives of Working From Home vs From The Office

• Daily Principle

• All the Memes

Perspectives of Working From Home vs From the Office

Let's look at these 3 perspectives, and we will get into more detail the closer we get to the Salesforce Professional role -

1. Stakeholders and Users

2. Managers

3. Salesforce Professionals

The Stakeholders and Users

This is the most important business group - these are the people you directly and indirectly support. The decisions you make, and the things you do (or don't do) will have a trickle down effect to your Stakeholders and Users.

Interestingly, this is the group that cares the least where you work from, AS LONG AS they have a good experience with their Salesforce org. If they love the org, they do not care if you work from a Bali beach or Aspen resort. BUT, if the org is constantly throwing errors or assigning leads to the incorrect user, then the stakeholders and users will be looking for blood....your blood. Blood may come in the form of pushing a WFH Salesforce Admin to RTO so they can be supervised by their manager, users have physical access to the Admin, and because there may be a perception that the home environment is less productive than the office environment.

Conclusion - Stakeholders and Users want their CRM to make them successful, first and foremost. If a Salesforce Professional is making them successful, then they will support that you work from where ever makes you happiest. 🏠

Managers

Salesforce Professionals - Admins, Consultants, Developers, etc - typically report to a manager. How do managers feel about where their teams work from? This is a bit more complicated than Stakeholders and Users because -

• Often, managers are delivering decisions from THEIR manager, whether they agree with the directive or not.

• Managers are split about the effectiveness of where their teams work. Is a team more effective when they have a manager in close proximity - in the same room or down the hall? Or, is a team more effective when they are not having to choose outfits, commute, and are available to work at more flexible times?

• Good managers consider their associates' happiness. A majority of associates are happier working from home. The larger the team, the harder it is to make everybody happy. Working from home is one of the things that makes the whole team happier. Is there a working-in-office benefit that makes the whole team happier - does this exist?!

Conclusion - The pros outweigh the cons - for managers, working from home has a higher ROI than working in the office. Unfortunately, it is not always the manager's choice on where their employees work from. 🏠🏠

Salesforce Professionals

Let's have an honest and objective conversation, from our perspective of Salesforce Professionals -

🏠 Pros Working From Home

• The time and money saved from not commuting.

• Bed to desk in record time!

• Mental health of being in a familiar and comfortable place.

🏠 Cons Working From Home

• More calls and meetings. Including, what used to be quick in-office discussions has become drawn out internal meetings.

• New-hire onboarding is more difficult, for both the new-hire and the people responsible for onboarding them.

• Possibly more distractions - leaf blower, dogs and Amazon deliveries, kids, spouses, etc.

🏢 Pros Working From the Office

• Dedicated work environment, place to focus on work.

• Direct, face-to-face access to coworkers, stakeholders, users, managers, teammates.

• Increased opportunities to build relationships with co-workers.

🏢 Cons Working From the Office

• Buying work clothes. Picking work outfits

• 8-5 static schedule. Unlikely to accommodate work outside of these hours.

• Commuting, gas, car maintenance, rush hour, road rage, etc. This is the WORST thing about working in the office.

Conclusion - Salesforce is a SaaS solution that allowed a lot of large, complex sales teams to operate in pandemic-lockdown conditions. Salesforce Professionals had front row seats to all sides of how effective SaaS is when we all work from anywhere. Let them work from home!!! 🏠🏠🏠

Daily Principle

Eat the Frog!

Eating the Frog is doing the most difficult thing first. Identify what that hardest thing is and get it done asap. Is it writing the test scripts so QA can start? Mapping fields for the lead conversion? Dataloading the updated opportunity status codes? Whatever it is, make it the first thing you work on and finish it!

Why is this an effective productivity hack?

• It promotes "deep work" aka focused, uninterrupted work.

• It ensures you are controlling your agenda.

• It sets you up to win. Any day you Eat the Frog is a good day.

• It is simple.

and now....Your Daily Memes