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Good morning, Salesforce Nerds! We spent the last 30 days logging every daily scenario and tagging them as controllable or uncontrollable.

Why would we do something so strange?

We’ll explain, but first, if you’re not familiar with controllable and uncontrollable, here’s the gist ⬇️

CONTROLLABLE

Control What You Can Control

Here are some examples of controllables-

🏃‍♂️ Your Effort

You have a 40hr week ahead of you, and you check your Jira cards and you have 40hrs of work to be done.

You know it’s gonna be a sweaty stretch to get everything completed.

And you’re gonna be exhausted at the end of each day, much to the dismay of your family who wants your attention after work.

You control the effort you’ll put in this week 🙂.

😊 Your Emotions

When your stakeholder throws you under the bus for a failed solution that was actually their business requirements, how will you feel?

Mad that the stakeholder lied or is entirely misinformed 😡?

Entertained at their incompetence 🤡?

Sad you work with idiots 😢?

You control what you feel 🙂.

🤔 What You Think About

🙁 National politics and cultural divides. Global wars. Inflation outpacing wages.

😃 NBA playoff madness. Seeding your garden. Listening to Cowboy Carter for the 112th time 🤠.

🙁 Your developer who didn’t validate their test coverage before the big deployment and ruined a bunch of salespeople’s, and your, day.

😃 You’re one cert away from becoming an Application Architect and you’re starting to score in the 70% of your DEV1 practice tests.

You control what you think about 🙂.

UNCONTROLLABLE

Disregard What You Can’t Control

Here are some examples of uncontrollables -

👉 Other People

Have you tried controlling your boss, coworker, direct report, stakeholder, or client? How’d that work out for you?

Perhaps the least controllable thing, especially in your Salesforce profession, is people.

👉 Decisions You’re Not Responsible For

Your CEO decides Salesforce is not the right solution for the company because you’re a full stack Microsoft shop, except for the red-headed CRM.

You can make the case, work to influence, and cry to your heart’s content, but you do not control the CEO’s decision. The CEO does.

Or the stakeholder who demands a third phone field. When you politely advise that could be confusing for the users…you know, having THREE PHONE FIELDS for users to compete against…the stakeholder says make it so.

Your role is to advise and to serve the business. Not make business decisions. You don’t control the decision, even if it’s a really bad one.

👉 Big Inflections

Big inflections include-

• Policy, like going from MFA is not required to MFA is totally required.

• Major economic events, like interest rate increases.

• Effective unluckiness, like a red-light runner plowing into your car.

These feel like major butterfly effect occurrences, and maybe they are, or aren’t, but the fact is you have no control over them.

When Salesforce deprecates Process Builder in 2025, you can’t control that. But you can control converting everything over to Flows.

WHY SHOULD YOU CARE?

Takeaway

Why does this matter?

Starting with uncontrollables, here are 3 powerful reasons it matters-

1) When you understand that you don’t control a thing, then you can intelligently and intentionally make the decision to ignore it, or let it be.

It is what it is, as they say. And you move forward 🫡.

2) It gives you a ton of space back in your life.

Just think about all the mental warfare you’ve wasted on something you can’t control - like being stuck in a long grocery line, or working with a project manager who shrugs at their blocker-removal duties.

3) With this new space and energy you have from not trying to control what you can’t control, then you can light this dry powder into things you care about and that you can control.

Like applying for new jobs, extending your Duolingo streak, and writing great emails to your stakeholders!

When you understand you can’t control a thing, you free all the space you’d otherwise dedicate to taking it on.

The takeaways for controllables are-

1) Embrace them. Put everything you have into them. Especially your new found capacity from disregarding the uncontrollable!

2) For better or worse, the higher you progress in your career, the more control you will gain. More responsibility. More stakes. More risk. 😳 (surely the Peter Principle ties in here somewhere 🤔)

3) You’ll know when you are mastering your controllables because it will feel like you’re bending the universe to your will. Even uncontrollables seem at least a lil controllable 😉.

This grandmaster level will take time and compounding from all the controllable-wins you’ve built up and your ability to focus on what you can control, and disregard what you cannot.

When you’re Salesforce’ing today, consider your scenario-

What do you control, and how will you make the most of this?

What do you not control, and will you disregard this to make space for what you can control?

SOUL FOOD

Today’s Principle

and now....Your Salesforce Memes