💃 Salesforce Professionals - What Does The "Senior" Title Mean To You? 🕺

Good morning, Salesforce Nerds! Titles are a weird thing.

Sometimes they explain exactly what you do 🎯.

For example, “Quality Analyst” is a solidly accurate title.

But “Consultant” doesn’t really cover the breadth and depth of the role and responsibilities.

Same with “Salesforce Administrator.” Doesn’t really do it justice, does it?

And what about prefixes? Junior. Associate. Senior.

Another layer of ambiguity 😵‍💫.

Today, we focus on the Senior title prefix. The most interesting of the bunch 😉. Let’s discuss why!

Agenda for today includes

• What Does The "Senior" Title Mean To You?

• Daily Principle

• All the Memes

What Does The "Senior" Title Mean To You?

Today we will discuss-

💃 The Essence 🕺

💃 Why Should You Care? 🕺

💃 Takeaway 🕺

THE ESSENCE

There is the obvious components of what makes a Senior-

• More Experience

• More Salesforce Knowledge

• More Certs

😴 Booooring 😴 

What about risk management?

Reducing and minimizing risks in the business process and your Salesforce production environment.

That sounds more desirable…more “senior”…than a bunch of certs, don’t you think?

In fact, let’s review those previous bullets against risk management -

👉 More Experience - This is a common attribute that improves risk management abilities through exposure, repetitions, and lessons learned. Definitely factors into ability to manage risk 👍.

👉 More Salesforce Knowledge - This can go either way. Not all Salesforce knowledge is created equal. Look at it this way - are you prioritizing solving the stakeholder’s request with a Salesforce solution? Or are you prioritizing not breaking existing functionality?

Salesforce knowledge is important, but your risk-minimizing approach is a senior-level mindset.

👉 More Certs - Luckily, most companies don’t require a specific cert count to obtain a higher role. You all know that 12x cert’d person who couldn’t find their way out of an empty room. And most of you know the ninja who has 0 certs and can build anything.

WHY SHOULD YOU CARE?

You: What can I do to be considered for a promotion to Senior level?

Your Boss: Focus on improving your ability to manage risk.

Said no boss, ever.

In fact, If you look at most job descriptions, or hear a manager talk about their desired knowledge, skills, and experience in their workers, you rarely hear risk management mentioned.

This is a mistake.

CRMs are some of the highest leveraged technologies out there.

Companies with thousands of Marketing and Sales users driving billions of dollars in revenue.

And the Salesforce teams are typically under 40 people.

Even the low end of the spectrum, there are examples of 1000 user orgs and with a single Salesforce Admin (bless your poor soul if that’s you…🙏 ).

Here’s the thing - leverage works both ways.

👍 Good - thousands of users being delivered a great technology experience by a handful of admins and devs.

👎 Bad - thousands of users have their list view changed and are not seeing what they expect to see.

Junior and Associate level admins, consultants, and developers are still learning the platform.

But Senior resources need to have risk management skills well developed at this point.

They’ve had enough experience, exposure, and repetitions that they are working in service of clean business process, data integrity, scalability and exception management.

Realized risks eat away at all those things 🙁.

TAKEAWAY

There are 2 perspectives in this takeaway-

1) For Managers - the ability to manage risk is an overlooked quality for your workers. In fact, you are taking on risk by not instilling in a team the ability to identify and manage it…so you kinda suck at risk management too 😃.

2) For Aspiring Senior-level Salesforce Professionals - If your workplace isn’t pushing the risk management agenda and you are a proficient managing risk, then there is good cause to take initiative. You will stand out with a unique, value-add message 💪.

Daily Principle

and now....Your Daily Memes